A working AI assistant on your site or in your support flow, built on proven platforms in weeks, not a six-figure custom project. Scoped to one job, measured against one number.
Each build targets a single KPI and ships as a fixed-scope engagement. Most arrive pre-scoped from an audit, so you build the one that actually pays back first.
Deflects routine support tickets (FAQ, order status, returns) on a proven platform, with clean handover to a human. KPI: percentage of tickets handled without a person.
Captures leads and answers product questions, conversion-oriented. KPI: leads captured and conversion lift.
Takes actions, not just answers: checks a calendar, books, updates the CRM. KPI: process steps automated.
An internal assistant trained on your own documents (RAG), private to the company. KPI: time saved on internal lookups.
A fixed-scope engagement: one bot, one defined job, one measurable result. We map the target, build and train on a proven platform, wire the integrations, pilot on a contained set, measure, and tune before widening.
Attributed results from published studies and other companies, what the approach is built for, not MetaGem's own results. Replace with owned results after first builds
A peer-reviewed micro-enterprise study saw average response time drop around 46% and satisfaction rise after a modest support-assistant build.
SME benchmarks show well-built assistants deflecting a third to nearly half of routine tickets and cutting first-response time by 50–82%.
Shoppers who engage in a chat convert at roughly four times the rate of those who do not, so a sales bot doubles as a revenue surface.
A detailed, problem-first walkthrough of the most common build and what is realistic at SME scale.
Book a free Potenzial-Call. We will pick the one bot worth building first and define the number it should move.
Book a Potenzial-CallProven platforms · fixed price · DSGVO-native · you own it