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Implementation & Pilots

The audit decides what to build and in what order. This is where it gets built, scoped to one measurable result, in weeks, not quarters. No open-ended projects, no "phase two we never reach."

One high-value use case at a time, with defined KPIs and a result you can measure. We start small on purpose: prove it works, keep it if it earns its place.

What I build

Everything here is squarely in the marketing and e-commerce lane, the work where my judgment plus AI literacy is the advantage, delivered with proven, vendor-neutral tools rather than bespoke engineering.

  • Lead-qualification & nurture agents, score, route, and follow up automatically, wired into your CRM.
  • Content & SEO workflows, research-to-draft systems that scale output without losing the human edit.
  • Support chatbot (pilot), FAQ and order deflection on a proven platform, with clean handover to a human.
  • Private "your-docs" assistant, a RAG assistant over your own content, on off-the-shelf infrastructure.
  • Campaign & reporting automation, the repetitive marketing ops that quietly eat your team's week.

Framed in your numbers

Every build is defined by a commercial metric before we start, conversion, average order value, tickets deflected, hours returned to the team, never by model names or technology for its own sake. If we can't name the number it should move, we don't build it.

Two ways in

Single build (from €1,500). One contained pilot, for example a support chatbot or a lead-qualification flow, live in a couple of weeks. The lightest way to see a real result.

Full engagement (€8,000–15,000). A fixed-scope 8-week engagement that takes a priority use case from the roadmap through to a working, measured solution your team can run.

What stays out

Custom model training, deep backend integration, and complex enterprise automation are deliberately out of scope. A voice/phone assistant is available later as an optional add-on, configured on a platform, not a headline service. Where a job needs heavy engineering, I will say so and point you to someone who does it well.

Fixed scope, fixed price Measured against one KPI Vendor-neutral tooling No lock-in
What's Achievable

Documented at SME scale

Attributed results from published studies and other companies, what the approach is built for, not MetaGem's own results. Replace with owned results after first builds

Support chatbot, ~2–3 weeks

A peer-reviewed micro-enterprise study saw average response time drop ~46% and satisfaction rise after a modest chatbot build, the realistic-scale proof point.

30–43% tickets deflected

SME benchmarks show well-built assistants deflecting a third to nearly half of routine tickets and cutting first-response time by 50–82%.

9.4% revenue from personalization

One e-commerce retailer reported a 9.4% revenue increase after adding AI personalization, the kind of lever a scoped pilot targets.

Build the right thing

The fastest way to a useful build is to start from the audit, so we build what actually matters first. Book a free call and we will map it.

Book a Potential Call

Fixed scope · one measurable result · no lock-in